Faq’s

What forms of payment are accepted?

• We use Wage Works. Wage Works takes the payment out of your paycheck before it is taxed. Please view more information about Wage Works here.

Automated Draft – Your account will be automatically debited on the first business day of each month.

• Company Paid – This is only available through your company. Your company will need to contact our accounting department to set up a payment plan. Please call 704-716-9876 for assistance.

Credit Card – Your account will be automatically debited with a provided credit card on the first day of each month.

*If you have missed the deadline to sign up for Wage Works or an Automated Draft, please bring a check or cash to pay for your first month’s parking and Wage Works or Automated Draft will begin the following month.

*You must sign up for Wage Works on or before the 10th of the month before you want to start parking. Ex: If you are going to start parking January 1st you will need to sign up for Wage Works on or before December 10th.


How do I terminate my parking?

All parkers must turn in a signed termination form by the 15th of the month to avoid being charged for the upcoming month. The Automated Draft will not be cancelled until the card is turned into the Center City Green office. Contracts terminated mid-month will not be prorated.


Where is the parking office located?

The City Center Green office is located on the ground floor of the parking deck at 350 East 6th Street. Coming from the main elevators you will go around the corner to the left. The office is located behind the bike racks.